Servicenavigation und Suchfeld

Our Office



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We are ready to help you

The contact persons of our Central Customer Care and Services will answer your general questions, questions about industrial property rights or about your IP applications. If necessary, we also forward your enquiry to the responsible unit at our office. We would like to expressly point out that the Customer Care and Services is not authorised to give legal advice.

  • Phone: +49 89 2195-1000

(Monday through Thursday from 8:00 to 16:00 and Friday from 8:00 to 14:00 local time)

Service section   Phone number   E-mail  
Central Customer Care and Services   +49 89 2195-1000 
Hotline for Database Users   +49 89 2195-3435  
DPMAdirekt Hotline for E-Filing  
Press and Public Relations   +49 89 2195-3222  
Arbitration Board under the Employee Inventions Act   +49 89 2195-3943
+49 89 2195-3936 
Arbitration Board under the Act on Collective Management Organisations (CMO Act)   +49 89 2195-2673 
Zentraler Rechnungseingang DPMA
Invoices to the DPMA
(does not apply to the payment of fees and costs relating to IP matters or arbitration boards) 
Enquiries to the Jena Sub-Office (delivery of goods, etc.)   +49 3641 40-5700   

In administrative affairs, you can reach the German Patent and Trade Mark Office also via the De-Mail address "".
Please note that procedural acts such as applications, requests, communications concerning proceedings of the Arbitration Boards at the DPMA and under the CMO Act (Verwertungsgesellschaftengesetz) cannot be submitted via e-mail; submission is only admitted by post, fax, using the DPMAdirektPro software, or in person to be legally valid.

Mailing address and fax number

Mailing address  Fax number  Communications 
Deutsches Patent- und Markenamt
80297 München 
+49 89 2195-2221  Applications for patents and utility models
plus communications concerning pending procedures
enquiries and other  
  +49 89 2195-4000  Trade mark applications and communications for pending trade mark procedures  
Deutsches Patent- und Markenamt
Zentraler Rechnungseingang
80297 München 
  Invoices to the DPMA (excluding IP matters) 
Deutsches Patent- und Markenamt
Dienststelle Jena
07738 Jena 
+49 3641 40-5690  General enquiries and other  
  +49 3641 40-5800  Communications for pending design procedures
(It is not admissible to file design applications by fax.) 
Deutsches Patent- und Markenamt
Informations- und Dienstleistungszentrum Berlin
10958 Berlin 
+49 30 25992-404  General enquiries and other  


Last updated: 3 January 2020 


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